HAIKU NORTH AMERICA

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HNA 2015 Designated Hotel and Reservation Instructions

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The designated hotel for HNA 2015 is the Desmond.
660 Albany Shaker Road, Albany, NY  12211
             http://www.desmondhotelsalbany.com/explore-the-desmond

Group rate of $119.00
October 13-18, 2015

Many rooms have two queen beds for those who wish to share rooms.

- click to see a collage of the Desmond's koi pond -



RESERVATION PROCEDURES

Individual Telephone Reservations

It is understood individual guests are to make reservations directly with the Hotel. These reservations must be received no later than September 29, 2015.  HNA agrees to inform individuals to identify themselves as members of HNA 2015 at the time the individual is making their reservation. This event has been assigned a Group ID # which is 12B430.

Local # 518-869-8100 and/or the toll free # 800-448-3500

ONLINE BOOKING LINK

http://tinyurl.com/HNA2015Booking
Attendee Code is 6615

CHECK IN/CHECK OUT

Check in time begins for all groups at 4:00 p.m. Individuals may check in earlier, depending on occupancy levels and availability of "ready" rooms. Check out time is 12 noon.

GUEST ROOM CANCELLATION POLICY

An individual guest may cancel a room reservation, and not be charged for the reservation guarantee, if notice is received by 4:00PM day of arrival. Individuals must obtain a cancellation number from the hotel



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